What’s in a Name?
When I walk into my local Starbucks, I feel like Norm Peterson walking into Cheers. What do you do that makes customers feel comfortable?
When I walk into my local Starbucks, I feel like Norm Peterson walking into Cheers. What do you do that makes customers feel comfortable?
Don’t judge a book by its cover. How do you make connections with your employees, team members and colleagues?
You’ll earn respect if you give it. But what if you can’t trust a colleague or employee to perform in the best interests of the team?
As I knelt in front of my players, I was at a loss for words. Which never happens. You can never tell if I won the lottery or if my dog ran away.