Why You Probably Don’t Have a Brand — Even If You Think You Do
You can have a name, logo, brand colors, uniforms, and all that jazz, but without this one thing, you don’t have a brand.
Daniel Kahneman introduced the concept of System 1 and 2 thinking. Tiny tweaks can shift buyers to the easier system.
The adage "a chain is only as strong as its weakest link" resonates with undeniable truth.
How to structure your perks to attract, engage, and get your desired return.
Salespeople should speak for just 30% of the time, yet they can't stop themselves.
What's more important? Establishing trust & rapport with customers, or the actual quality of your product?
Employees generally set their priorities based on reactive factors that are hidden from management.
Sales training often fails to deliver tangible results. The real life Top Gun school shows us what's missing.
I wish I could just call “my guy” and get it over with. But all too often we are let down after the service.
Some employees find a specialization and excel as the company grows. Many don't.
When you match your customer's social style, you see a surge in sales.
AI can create content for you. But it can't reach out and create meaningful bonds with relational buyers.
It was always her line that drew a crowd. Why?
When you notice a steady decline in sales, it's too late to respond. The hurricane has already hit your shores.