The Word That Makes Us Cringe
It usually isn't comfortable, easy, or fun. But your business will never grow without it.
When Culture Becomes a Cover Story
Culture. Not the kind companies post on their websites, but the kind you can feel in the room.
The Most Important Place in Your Business Is Where the Wires Can’t Reach
This kind of presence can’t be automated. But it’s often the reason people stay loyal.
Culture Shows the Way, Strategy Pays the Bills
“If you focus on culture, you don't need to worry about revenue.” It sounds nice. But it's not true.
Lure of the Aurora Borealis
Tourists want to gaze at the sky, but it's too frigid. See how a hotel turned an obstacle into an opportunity.
Marketing’s Focus Group Trap
Why the "smartest" person in the room is ruining your marketing.
Why Your Brand Can’t Afford to Forget What AI Will Never Hold
Are we building for speed, or are we building for staying power?
How to Handle Bad News in Business
Just because your door is open, doesn't mean you're approachable.
You never forget your first real coach
They’ll either help you grow or reinforce the belief that coaching is just a fancy word for pressure.
Drifters, Surfers, Drowners, and Sailors
There are four kinds of people you meet when you're sailing the water of life. Only one finds success.
The Simple Formula for Getting Everyone to Use a New Strategy
Every choice, big or small, either reinforces your brand’s identity or confuses it.
Always Replace Yourself
If something dies the moment you stop touching it, you have a micro-management hell-hole.
Time Management for Sales Success: Feed the Ducks Wisely
There are days when you're not going to want to do work. And that's okay.
Investing effort vs. spending time
How does your business serve? Customers pay you to do. Clients hire you to be. They look alike. But they don’t act alike.
Ideas are Living Things
When an idea pops into your head, if it’s truly valuable, you can guarantee you aren’t the only one that it appeared to.