Why Company Culture Is Your Most Powerful Marketing Asset
What do employees believe in their heart about the company? That's your culture.
When explanations still sound right and no longer work
Many leaders assume ambiguity buys safety. But times are changing.
He Didn’t Have to Do It
My awesome bourbon steward is the perfect foil for every failed customer service bot.
Drift: When Leadership Loses Alignment Without Failing.
It's not that decisions are harder, exactly. They just feel heavier.
Busy, Booked… and Still Broke
My explanation to a home services company with record call volume & jobs completed, but shrinking profit.
AI Isn’t Ruining Your Marketing, It’s Revealing Your Leadership
AI will not choose for customers. It will show them who you are.
What’s Kind Got To Do With It?
It's not just decent, it's profitable. Win the heart, and the mind will follow.
Do You Keep Your Promises?
Research shows that 40% of Americans will NEVER return to a brand once they’ve lost trust in it.
AI Won’t Take Your Job (But Someone Using It Will)
Tom Capone reports firsthand on sales, business, and the future of work.
The Invisible Problem You Only Notice When It’s Late
Only 31% of workers are engaged. That’s a lot of people showing up without leaning in.
Quiet Quitting & Culture: Does Your Company’s Soul Sell?
Is culture the backbone of your brand, or just a corporate fairytale?
If AI’s Letting You Down, This Might Be Why
Automation without clarity doesn’t get you there faster. It just gets you lost faster.
The Hard Truth About Workplace Performance Standards
Should you have forced turnover like Jack Welch did?
The Leader Shift Playbook: Overcoming Mount Stupid
Phillip B. Wilson's shares his 4 changes with us and explains who should read this, and why.
How Do You Become a Beloved ICON?
Sports is a microcosm of life, so what can your business learn from Lee Corso's 29 years?