How Old Spice Saved Their Brand!
"We've got nothing to lose." It was hard to say yes and run this strange ad, but they were that desperate.
Is mass media a farce? Maybe. Or is there another way to get the right people to do what we hope them to do?
What the Chamber of Commerce and a wedding bartender know about your customers and 25%-95% profit growth.
Forget gifts or incentives. Instead, focus on rewards for loyal customers.
Customers ask, "Can I trust your capabilities and do I trust your soul?"
Relational buyers are more profitable and make a long-term commitment.
What sets exceptional companies apart? The story. The people. And every customer interaction.