You’re not one of “those” dealerships
We’ve been conditioned - when they stick out their hand out and say “trust me,” we grab our wallets and run the other way!
We’ve been conditioned - when they stick out their hand out and say “trust me,” we grab our wallets and run the other way!
Transforming a business is never easy, but when is the right time to do it? Learn a valuable question to ask yourself.
Netflix better take care not to fall for the same mistakes Mr. Goizueta made with the launch of New Coke.
Imagine somebody wants to document your (presumably) unique company culture. You invite her to one of your morning meetings. Now, does her observation confirm or contradict your ads?
You finally receive the design, but it just really didn’t hit the mark. That's because of a poor (or nonexistent) Creative Brief.
Don’t try and beat your competitor at their game. Change the rules.
Why do some customers not buy from you? Be like that two-year-old and constantly ask why. Discover answers no one has before, and you’ll find profound truths to your whys.
Remove the poison quickly and surgically. Although they’re high performers bringing in new money, they’re rotting it one asshole move at a time.
From a homebuilder to the largest toy manufacturer in the world, Lego is a family business that has a history of innovating.
Anyone can copy your STRATEGY, but no one can copy your CULTURE. It is unique to your business and your business alone.
According to recent research, most of us are focused on our own performance anxiety: monitoring how we’re doing during a meeting instead of listening.
How well do you know your customer? What would you do to get to know them better?