Mastering the Process: Inside the Mind of a High Achiever
Behind every high achiever is a system for success. Jay was new to sales and the ideal subject for my experiment.
Behind every high achiever is a system for success. Jay was new to sales and the ideal subject for my experiment.
A subtle takeaway from Apollo 11: Neil wasn’t striving for stardom. He was a pilot with a flight plan.
If you’ve got to do a hard sell job to get them to take action then you’re setting yourself up for disappointment.
I get no commission for talking about this. I just think it's a cool thing.
Tracking the wrong things in marketing doesn’t mean you can fix anything. But it sure feels good.
Sending staff to help customers without training is like abandoning them.
Just as bad experiences give birth to great stories, a bad idea can lead you to uncover a better one.
We’ve all had some degree of feeling like we’re serving a higher calling with what we do in our business on a day-after-day basis.
Focusing on personality & flash helps you become top of mind. But without processes in the background, the work falters.
What sets exceptional companies apart? The story. The people. And every customer interaction.
If they’re hardworking and loyal, you know what they’re not doing? They’re not looking for work. So how do you get them?
The same banks that are less convenient for personal banking may be the best banks for your growing business.
7 common things to avoid doing and 7 things to actively look for that make all the difference in this crucial role.
If you have no problem with the quality of service, you can often propose a longer-term contract with lower rates.
How to put the best face on your company and get the outcomes you're hoping for.