Drift: When Leadership Loses Alignment Without Failing.
It's not that decisions are harder, exactly. They just feel heavier.
It's not that decisions are harder, exactly. They just feel heavier.
My explanation to a home services company with record call volume & jobs completed, but shrinking profit.
AI will not choose for customers. It will show them who you are.
It's not just decent, it's profitable. Win the heart, and the mind will follow.
Research shows that 40% of Americans will NEVER return to a brand once they’ve lost trust in it.
Tom Capone reports firsthand on sales, business, and the future of work.
Only 31% of workers are engaged. That’s a lot of people showing up without leaning in.
Is culture the backbone of your brand, or just a corporate fairytale?
Automation without clarity doesn’t get you there faster. It just gets you lost faster.
Should you have forced turnover like Jack Welch did?
Phillip B. Wilson's shares his 4 changes with us and explains who should read this, and why.
Sports is a microcosm of life, so what can your business learn from Lee Corso's 29 years?
His grandpa landed his plane on farms unexpectedly. And he built a local legend.
Every business, every team, has a Boat, of some sort, that they're trying to build. And they all get invisibly bogged down.
Everybody wants to get recognized. But your approach can't be one size fits all.