What riding a motorcyle taught me about marketing
Many companies use loyalty programs, Facebook groups, and email spam to gather the troops. That’s not a tribe. It’s list building.
Many companies use loyalty programs, Facebook groups, and email spam to gather the troops. That’s not a tribe. It’s list building.
Facebook and other platforms can flip the switch and force small business owners into the world of being unknown.
Because his commitment was to the customer, and because he never blinked, people said, “Oh, I like that guy. He’s on my side."
One partner runs away. The other makes millions. How not to be blinded by the pursuit of the wrong objective.
Just because that’s how things are done doesn’t mean it will work for you or your customers.
A pure lead gen focus leaves you a slave to natural demand cycles, and Google advertising auction prices, which is neither consistent nor affordable.
In 2004 my boss excused our poor sales performance on the Iraq war. Before that, it was a hurricane. And before that, it was the dot com bubble.
Netflix better take care not to fall for the same mistakes Mr. Goizueta made with the launch of New Coke.
The real trick is to learn how to read between the lines and ascertain the root objection.