Measuring Employee Engagement And Satisfaction (The Right Way)
High worker satisfaction companies outperform low worker satisfaction companies by 202 percent.
How To Use A Closing ARC To Sell More Stuff Today
Closers aren’t pushy, but they are persistent as all get out. Why? Because they have a secret weapon to close the sale.
What Can You Do To Motivate A Team?
How do you know when your team is lacking motivation? What are the telltale signs you should look out for, and what can you do?
Bringing Newcomers into the Labor Pool
Find better people by focusing less on hard skills like technical training. Look for attitude and coach-ability instead.
The Personality Prescription, Part 14 – The Local Labor Pool
Prospective employees who only skim will miss the specific instruction that will get their resume considered.
Personality Prescription, Part 13 – Finding Talent
Employees who believe in and share company values reduce turnover to as little as 4% of the typical company.
Treat Your Job Seekers Like Customers
The job market is becoming more competitive and companies are struggling to find the right talent.
Survival Mode And Buyer Archetypes
The answer is to get better at identifying and closing more sales of both Transactional Shoppers and Relational Buyers.
Personality Prescription, Part 9 – Using Your Culture
When the boss is spread so thin he (or she) can’t work even one more hour, the company stagnates at that level.
When advertising is the LAST thing you need.
Most businesses are blind to friction points that may be holding their sales back. Here's the solution.
Improve Sales Effectiveness & Company Culture With One Simple “Hack”
It’s important for you to seem like the same company in-person as on air.
Personality Prescription, Part 7 – Company Culture
As each company grows, employees observe and work out the actual rules of survival for their job.
All Hat and No Cattle (Part the First)
Being an authentic leader is as simple a concept as there is: Be who you are, warts and all, at all times to all persons.
How To Avoid Bad Hires – And Its High Energy Cost
Did you know that the average cost of bad hires is $18,000? And 2 in 3 newly hired people later realized they were a poor fit.
What’s in a Name?
When I walk into my local Starbucks, I feel like Norm Peterson walking into Cheers. What do you do that makes customers feel comfortable?