Why Explanation Doesn’t Create Desire
People do not move through the world as neat little logic machines. They are running. Distracted. Hopeful. Insecure.
Repetition is the hill we'll die on. Repetition is the hill we'll die on.
Don't overexplain what you're doing because then nobody's going to like it.
Why do 185 countries (except the USA) all know which color to eat last?
True trust is only garnered over time. But you can also affect superficial assumptions.