Love Letter to the Forgotten: Intimacy of Analog
We miss the vinyl era because music back then was relational, not transactional. So what can we learn?
We miss the vinyl era because music back then was relational, not transactional. So what can we learn?
Most companies send 1 piece to 100,000 people. Tom Casey would send 10 pieces to 10,000 people. It made all the difference.
Facts tell, but stories sell. Nike needed to relate to the everyday athlete.
When people think of you first and like you the best, the rest of the list becomes irrelevant.
How to attract word-of-mouth referrals and repeat customers.
Her mom sold the house. Car has been towed away. Sold 0 units. Then she learns to demonstrate it being played.
If the people speaking to customers are mere “Order Takers” with no empathy, you’ll damage your brand.
They made billions with a referral strategy while losing 80 cents of every dollar spent on a visitor's first click.