Psychology & People

Not Just What, But When

2023-10-16T16:21:22+00:00By |

When it comes time to buy, the customer's priorities change. She might well buy from whichever store offers same-day delivery and installation.

Adding Story-Doing to Your Story Telling

2023-10-16T16:21:29+00:00By |

Imagine somebody wants to document your (presumably) unique company culture. You invite her to one of your morning meetings. Now, does her observation confirm or contradict your ads?

What time is it?

2023-10-13T19:51:55+00:00By |

Some of you are trying to achieve a goal. That goal has an aspect of time. To double the sales volume by 2025… To buy our biggest competitor by the end of year…

Curiosity did not kill the cat

2023-10-13T19:52:05+00:00By |

Why do some customers not buy from you? Be like that two-year-old and constantly ask why. Discover answers no one has before, and you’ll find profound truths to your whys.

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