“Unique” Is Overrated — And Far Less Powerful Than…
Do you care whether you get a “unique” plumber to fix your flooded house?
I stand against best practices because it locks you into a way of thinking. You do not defeat the leader by following their playbook.
Because his commitment was to the customer, and because he never blinked, people said, “Oh, I like that guy. He’s on my side."
Asking you silly questions like the tastes and smells of products opens the real question. How does your product make customers FEEL?
Jeff Bezos said it’s really very simple. Will people ever say, “I wish I’d paid a higher price for this?”