Advertising Doesn’t Affect Me “I am immune to it”
90% of advertising is rubbish and most ads don't work because the writing and the distribution are wrong.
Forget gifts or incentives. Instead, focus on rewards for loyal customers.
Relational buyers are more profitable and make a long-term commitment.
What sets exceptional companies apart? The story. The people. And every customer interaction.
If I ask you how many charity dollars you have left, and you don’t know, you are digging a dark hole.