Wanna Be Seen as “The Best”? Don’t Brag, Do This Instead
Lead researcher, Neil G. MacLaren, set out to test the “Babble Hypothesis.” Turns out, there’s a deceptively simple answer.
This is about a community movement where the stars are everyday people. Most businesses that attempt to do something like this do it badly.
Bribing a customer does not have the same effect as bribing a child. The campaign works, but the strategy fails.
When I walk into my local Starbucks, I feel like Norm Peterson walking into Cheers. What do you do that makes customers feel comfortable?
The Power of Someone who Believes in You More than You.
I stand against best practices because it locks you into a way of thinking. You do not defeat the leader by following their playbook.
Stalled growth is an outcome of a growing dependence of home service contractors on digital media. They’ve bought into the “wasted circulation” concept.