It’s the economy, stupid.
In 2004 my boss excused our poor sales performance on the Iraq war. Before that, it was a hurricane. And before that, it was the dot com bubble.
In 2004 my boss excused our poor sales performance on the Iraq war. Before that, it was a hurricane. And before that, it was the dot com bubble.
We’ve been conditioned - when they stick out their hand out and say “trust me,” we grab our wallets and run the other way!
Netflix better take care not to fall for the same mistakes Mr. Goizueta made with the launch of New Coke.
The real trick is to learn how to read between the lines and ascertain the root objection.
When almost no one is in the market for what you sell — i.e., when it’s slow season — then almost no one is searching on relevant keywords.
When the population begins to anticipate raising prices, they change their behavior.