How many customers do you gift away?
Forget gifts or incentives. Instead, focus on rewards for loyal customers.
Forget gifts or incentives. Instead, focus on rewards for loyal customers.
Sending staff to help customers without training is like abandoning them.
Relational buyers are more profitable and make a long-term commitment.
If I ask you how many charity dollars you have left, and you don’t know, you are digging a dark hole.
Jail time or love? It all depends on if you skip these steps.
The safe, easy choice wins out over the potentially better choice that carries more risk.