6 Degrees of Benjamin Franklin
Doing business with — making yourself vulnerable to — a complete stranger feels bad. Nobody wants to put themselves in that situation.
The most well-known brands in the world. Coca-Cola. McDonald’s. Nike. They all have strong visual identities that are immediately recognizable.
Because his commitment was to the customer, and because he never blinked, people said, “Oh, I like that guy. He’s on my side."
Asking you silly questions like the tastes and smells of products opens the real question. How does your product make customers FEEL?
The best thing that ever happened to them was Costco stopped buying from Springfree.
Understand your customer’s purchasing processes so you can create content and marketing campaigns that speak to them directly.
Jeff Bezos said it’s really very simple. Will people ever say, “I wish I’d paid a higher price for this?”
One partner runs away. The other makes millions. How not to be blinded by the pursuit of the wrong objective.
Everything you know about business will be challenged. The time for having fun and farting around is over. You will be a Phoenix or a pile of ashes.
What idea have you thought of doing, but haven’t had the courage to do, for fear that you might not do it well enough?