Why Your Word-of-Mouth Ain’t As Good As You Think — And What to Do About It
When marketers and business owners talk about Word-of-Mouth, they only think they’re talking about the same thing.
Remove the poison quickly and surgically. Although they’re high performers bringing in new money, they’re rotting it one asshole move at a time.
From a homebuilder to the largest toy manufacturer in the world, Lego is a family business that has a history of innovating.
Anyone can copy your STRATEGY, but no one can copy your CULTURE. It is unique to your business and your business alone.
According to recent research, most of us are focused on our own performance anxiety: monitoring how we’re doing during a meeting instead of listening.
How well do you know your customer? What would you do to get to know them better?
“We will match the price of our competitors on any similar product.” With one sentence, he converted us from relational buyers to transactional ones.
As I knelt in front of my players, I was at a loss for words. Which never happens. You can never tell if I won the lottery or if my dog ran away.
Instead of Goals, I had to make Promises. Your promises are the only things that separate you from your competitors.
How 2 hairstylists make over $20,000,000.00, five bucks at a time. Now that’s supersizing!!!
Inflation has spiked, supply chain issues persist… and your customers are likely being protective with their dollars.
Since March 2020, some businesses are hiding behind an excuse. We don’t have anyone to work. Blah, blah, blah.
Addictions come in all colours. I believe all of us have a beast pacing back and forth, waiting for an opportunity to break the chain.