Who you gonna call?
Halloween 1985 would have been forgotten if Chris hadn’t brought the Roman candles. But in business, Remarkability and Memorability are often rejected for the safe.
Understand your customer, and you will never sell to them. They will buy from you over and over again because you care about them.
This is about a community movement where the stars are everyday people. Most businesses that attempt to do something like this do it badly.
The Power of Someone who Believes in You More than You.
Stalled growth is an outcome of a growing dependence of home service contractors on digital media. They’ve bought into the “wasted circulation” concept.
If the epic failure, Groupon, taught us anything, it was that there is no value in attracting a bunch of cheap customers.