case studies

Chick-fil-A Let Me Down!

2023-10-16T15:12:33+00:00By |

We hold the places we adore to higher standards. Chick-fil-A’s the most beloved fast-food restaurant in America. The Cathy family developed a lengthy list of systems, policies, and procedures – observable behaviors...

90% of Local Advertising Summed Up In 2 Slogans

2023-10-16T16:34:45+00:00By |

Optimizing a purchase demands more time, energy, and attention than anyone can spare for 99% of purchases. Instead, people simply want their needs filled and hoped-for benefits granted at a reasonably fair price. “Satisficing.”

Sowing Rhetoric, HARVesting Attention

2023-10-13T15:27:22+00:00By |

In another post, I lauded Paul Harvey’s “So God made a farmer” speech for its message. Mining it for rhetorical ore in this post feels a little sacrilegious…almost like making an ad out of it. Wait. I didn’t mean that.

Not a Farmer? Check Your Heart!

2023-10-13T15:28:05+00:00By |

Dear Intrepid Entrepreneur, if you have the heart of a farmer, you're already a success. What? Explain! On Super Sunday, February 3, 2013, Dodge aired this legendary ad. Take two minutes and listen.

Show Me the Future

2023-10-13T18:21:24+00:00By |

You’ve seen this commercial before. A hand reaches for a Corona from behind an umbrella, a logo appears, and it all fades to black. If you can show me a version of me in the future, you’ve tapped into something powerful.

It’s Mostly Invisible

2023-10-13T18:21:58+00:00By |

Customers need to like you before they need you. And “like” is mostly invisible. The reasons we do the things we do sit deep in the limbic part of our brains. It’s waaayyy down there. One of the first parts of the brain to form.

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