Why You Need to Rethink Your CSR Department
If the people speaking to customers are mere “Order Takers” with no empathy, you’ll damage your brand.
If the people speaking to customers are mere “Order Takers” with no empathy, you’ll damage your brand.
It's assumed in today's world, according to Michael Maslansky, that there's an ulterior motive behind everybody's action.
Most businesses fail not because they’re reaching the wrong people but because they’re saying the wrong thing.
Every dollar saved by refining internal processes is a dollar earned.
When primary goals aren’t aligned, how can there be trust?
Sleep is the great eraser… people forget who you are if your marketing hibernates for awhile.
We believe in never asking customers how they heard about us, like never and forever.