Where the Heart Goes, the Wallet Follows
We're taught to think of customer relationships as something entirely different from personal relationships. And that's silly.
Recent studies show that ads aimed at creating implicit associative beliefs work better in longer formats.
If we unmask how the sales process works, it’s simple: You make the sale when your beliefs align with your buyers’ beliefs.
Does offering multiple products and brands hamper your ability to make the sale?
The public thinks that if you’re “still making money” at a discount, then the discounted price is — or ought to be — the “real” price.