Left turn to Albuquerque
Last year, a lawyer put up a billboard. He used the same graphics as the tv show with the headline, “Better Call Bob.”
I stand against best practices because it locks you into a way of thinking. You do not defeat the leader by following their playbook.
Stalled growth is an outcome of a growing dependence of home service contractors on digital media. They’ve bought into the “wasted circulation” concept.
Many companies use loyalty programs, Facebook groups, and email spam to gather the troops. That’s not a tribe. It’s list building.
The most well-known brands in the world. Coca-Cola. McDonald’s. Nike. They all have strong visual identities that are immediately recognizable.
Because his commitment was to the customer, and because he never blinked, people said, “Oh, I like that guy. He’s on my side."
Jeff Bezos said it’s really very simple. Will people ever say, “I wish I’d paid a higher price for this?”