standing out

Change the Name, Change the Results

2023-10-13T18:26:16+00:00By |

If you’re selling a commodity and that commodity is called the same thing at every business, give yours a better name. I can get a “large coffee” anyplace. I can get a Grande only at Starbucks.

The Magic of Portals

2023-10-16T16:42:32+00:00By |

The goal is to move shoppers from an objective, consumer-reports mindset to an enthusiast’s mindset. Put plainly: if you’re selling premium products or experiences, you need to understand the power of portals.

Who Cares?

2023-10-16T15:13:04+00:00By |

Who cares? 148.7 people, apparently. Dunbar’s Number has ramifications in social media, sure, but for small business, it has far more to do with marketing and influence and the importance of delivering a delightful customer experience.

Win Now. Win Later.

2023-10-13T18:26:25+00:00By |

The balance between relational brand-building vs. getting the immediate sale has confused businesses and thrown marketers into battle positions. My spies on the inside tell me both sides are holding out on you.

The Most Powerful Words Are Unspoken

2023-10-16T16:43:22+00:00By |

When you say it in your ad, the audience is as likely to dismiss it as accept it. When you cause the audience to say it in their heads, it’s automatically, unquestionably accepted.

Writing Car Ads That Don’t Suck

2023-10-16T14:52:21+00:00By |

The day Rick posted his 2003 Ford F 350 on Kijiji (a weird Canadian Craigslist), there were 66 other listings for the exact same truck. Rick’s rig sold in 23 minutes...to a Texan.

What is Your Price Tag Advertising?

2023-10-13T18:26:50+00:00By |

It’s a mistake to presume that “all people want is the lowest price.” That painful myth has led many-a-business to nosedive into bankruptcy. The price tag is advertising quality.

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