Cadillac’s SEXY Brand Revival Strategy
It takes vulnerability and bravery to address and dismiss like this, which is why it's not done that often.
Is mass media a farce? Maybe. Or is there another way to get the right people to do what we hope them to do?
Forget gifts or incentives. Instead, focus on rewards for loyal customers.
Relational buyers are more profitable and make a long-term commitment.
What sets exceptional companies apart? The story. The people. And every customer interaction.