Who Is Your Customer?
Your customers are not all the same. It's your job to determine how to appeal to all of them.
Your customers are not all the same. It's your job to determine how to appeal to all of them.
We buy stuff because it feels like it already belongs to us or we really really wish it did.
Most businesses fail not because they’re reaching the wrong people but because they’re saying the wrong thing.
We believe in never asking customers how they heard about us, like never and forever.
Surviving (vs. Thriving) buyers are naturally more “transactional.” Their goal is to find the lowest price overall.
A warning for the s*** you should never pull.