leadership

Love is a game of catch.

2023-10-13T19:46:15+00:00By |

Understand your customer, and you will never sell to them. They will buy from you over and over again because you care about them.

What a fool believes

2023-10-13T19:46:35+00:00By |

The gatekeeper job does not belong to Facebook or Twitter. You are the gatekeeper. Keep fools away from your airwaves.

What’s in a Name?

2023-10-13T18:40:04+00:00By |

When I walk into my local Starbucks, I feel like Norm Peterson walking into Cheers. What do you do that makes customers feel comfortable?

What’s Working Well?

2023-10-16T16:19:07+00:00By |

Ever heard the phrase: “Don’t know what you’ve got, ‘till it’s gone”? Reinforce the right stuff, and you’ll get more of it. It’s a natural law of the universe.

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