Whittle ‘em Down: 14 survey questions for every job applicant to fill out
Adding this survey to your hiring process can save you hours of perusing resumes.
Adding this survey to your hiring process can save you hours of perusing resumes.
What are businesses doing as customers come back? And three things to measure right now to make sure employees are treating your customers right.
Does the price of your product or service depend on a number of factors that must be determined BEFORE you provide an accurate price?
Look first to the narrow neck in your marketing process.
Are you really giving your customers a 5-star experience or are you just convincing them to prop you up like Bernie as a favor?
"I can’t change the direction of the wind, but I can adjust my sails to always reach my destination." — Jimmy Dean
When you portray yourself as warm, non-competitive, and friendly, people will feel like they can trust you.
On average, twenty-six unhappy customers won’t complain for every one who will.
Don’t spread thin. Dominate one message delivery vehicle. When you have more money dominate another.
“Did you find everything you were looking for?” This seems to be the new question de jour at our local grocery store when we check out.
Use the power of story to temporarily fast-forward to that happy ending and have them, from that safe, happy vantage point, look back at the precipice they’re standing on now.
“Gosh, we don’t know what’s going to happen this afternoon. We don’t know what’s going to happen this month. We don’t know anything.” How does a business plan for the unknown?
Your company may sell the finest products and services in the marketplace, but it’s how customers feel about your products and services that ultimately determine how successful your business will be.