Embrace Your Wiener Dog: Identity, Purpose and Adventure
It’s never about the offer. Offers can be imitated. Identities matter more than offers.
It’s never about the offer. Offers can be imitated. Identities matter more than offers.
Normally, when a business falls short, customers are merely disappointed or frustrated. Not so with relational customers and businesses to which they’ve bonded.
You’ll earn respect if you give it. But what if you can’t trust a colleague or employee to perform in the best interests of the team?
The best thing that ever happened to them was Costco stopped buying from Springfree.
Understand your customer’s purchasing processes so you can create content and marketing campaigns that speak to them directly.
Jeff Bezos said it’s really very simple. Will people ever say, “I wish I’d paid a higher price for this?”
One partner runs away. The other makes millions. How not to be blinded by the pursuit of the wrong objective.
Everything you know about business will be challenged. The time for having fun and farting around is over. You will be a Phoenix or a pile of ashes.
Just because that’s how things are done doesn’t mean it will work for you or your customers.
What idea have you thought of doing, but haven’t had the courage to do, for fear that you might not do it well enough?
In 2004 my boss excused our poor sales performance on the Iraq war. Before that, it was a hurricane. And before that, it was the dot com bubble.
Transforming a business is never easy, but when is the right time to do it? Learn a valuable question to ask yourself.
Netflix better take care not to fall for the same mistakes Mr. Goizueta made with the launch of New Coke.