Before the Sale: Craig Arthur on Profitable Relationships – Part 1
Relational buyers are more profitable and make a long-term commitment.
Relational buyers are more profitable and make a long-term commitment.
What sets exceptional companies apart? The story. The people. And every customer interaction.
Weak sales relationships had only 30% acceptance for their proposals. But strong relationships converted at 70%.
Brand building doesn’t work like a gumball machine — you can’t expect immediate fame from minimal investment or effort.
Epley, Steffel, and Eyal studied this. We think we know what somebody is thinking, but we suck at it.
How I found the care home my brother deserved, and the magic that made it successful.
You can't rely on the same old tricks to get attention. So what does the future of advertising really look like?
If I ask you how many charity dollars you have left, and you don’t know, you are digging a dark hole.
Empty your bank account and give it all to Google. The click still goes to the known brand 8 out of 10 times.