No Such Thing As Neutral: How Every Employee Shapes Your Business Legacy
The adage "a chain is only as strong as its weakest link" resonates with undeniable truth.
The adage "a chain is only as strong as its weakest link" resonates with undeniable truth.
The customers won with a single flashy pick-up line often don’t stay long.
What's more important? Establishing trust & rapport with customers, or the actual quality of your product?
We miss the vinyl era because music back then was relational, not transactional. So what can we learn?
I wish I could just call “my guy” and get it over with. But all too often we are let down after the service.
When you match your customer's social style, you see a surge in sales.
AI can create content for you. But it can't reach out and create meaningful bonds with relational buyers.
How to attract word-of-mouth referrals and repeat customers.
It was always her line that drew a crowd. Why?