Predictability: The Silent Assassin of Storytelling?
In marketing, like any other story, you need the courage to take the risks necessary to create something truly memorable.
In marketing, like any other story, you need the courage to take the risks necessary to create something truly memorable.
If there’s a bottleneck or flaw at any stage of the process, it hampers the entire operation.
Focusing on business output metrics instead of customer-centric input metrics leaves you with little insight into how to improve and grow.
The safe, easy choice wins out over the potentially better choice that carries more risk.
Despite the relatively high direct mail cost, the pay-off can be tremendous, and the benefits unrivaled.
The proven "Mother's Day macaroni" ads were sappy and flowery, but man, did they work. Right up until they didn't.
80% of executives believe they deliver a “superior experience”. But only 8% of customers agree. How can that be?
A “measure everything!” mentality eventually means nothing matters beyond making the cash register ring within 30 seconds of transmission.