Iron Chef Branding — 2 Practical Steps that Work in the Real World
Whip up that gourmet message, not from scratch, and not by following a predetermined recipe, but by making use of whatever ingredients are already on hand.
Word-of-Mouth is now more critical to business success than at any time since the dawn of mass media. And yet you can’t make a customer talk about you.
When things go bad, which they will inevitably do, it will be your response that will either destroy or save the relationship.
On the surface, referral fees make sense, right? Rewarding a customer for sending you business. Seems reasonable. But...